Resellers & Partners — Lumina CX OS
Partner program

Introduce Sophia.
Or white-label the line.

Partners sell the after-hours inbound voice product — not a $2,500/mo “AI CX platform” license. Authorized partners introduce. We bill. Select partners buy wholesale and put their name on the line under a written agreement.

Book a Partner Call
Two paths

Authorized or Select. Not Enterprise.

First meeting is due diligence on the product. Economics come second.

Authorized

You introduce. CCR bills the client. You do not white-label.

  • Product: Sophia after-hours voice (Core / Success / Pilot)
  • Who bills: Call Center Resources / Lumina
  • Payout: 20% of collected monthly while the account is live and they remain Authorized
  • Setup: we collect; not in the 20%
  • Brand: Lumina / Sophia stays on the line
  • HIPAA / TPV / outbound: you do not quote these
Talk Authorized

There is no public “Reseller $2,500/mo” or “Enterprise Partner + HIPAA tools” package. Partner terms are a signed agreement, not this webpage.

What you can sell

The after-hours call. Not the old catalog.

Clients buy: answer when closed, screen emergency vs bookable, book the job, text confirmation, log the call. Home Services pack is included in Core. Dental, vet, insurance, and energy packs are quoted.

Partners may not independently sell: BAA / PHI deployments, TPV enrollment, TCPA outbound campaigns, or “HIPAA-ready out of the box.” Those stay with CCR and counsel.

FAQ

Straight answers

Do clients see Lumina?

Authorized: yes. Select: only if the white-label agreement says they do not. Default is not “clients never see Lumina.”

How fast do we launch a partner?

After the agreement is signed and the first account is scoped. Not “your AI CX platform in 30 days.”

What do I charge the client?

Authorized: our list (Core $397 / Success $597 / Pilot $397 + setup). Select: you set retail above wholesale. Do not publish $499–$1,499 from the old catalog.

Can I sell healthcare or energy?

You can introduce the after-hours line. You cannot sell HIPAA or TPV as included. We scope those.

Is there a $2,500/mo partner fee?

No. That SKU is retired. Select wholesale is quoted per live line.

Minimum term?

In the partner agreement. Do not treat this page as the contract.

Book a partner diligence call

We will show the live after-hours line first. Structure second.

Book a Partner Call

[email protected] · (864) 755-6770

© 2026 Call Center Resources LLC DBA Lumina CX OS · Privacy · Terms