Lumina CX OS — AI-Powered Customer Experience Platform
After-Hours AI Voice — Built for SMBs

Your Business Answers After Hours — Automatically

Sophia AI picks up every after-hours call, screens emergencies, books the appointment, sends a confirmation, and logs the record — while your office is closed. One missed call can cost a job. Sophia makes sure you never miss one.

Book a 30-Minute Sophia Demo See How It Works
S
Sophia AI
Online — answering after hours
S
Thank you for calling. The office is closed right now — I can help you book an appointment or handle an urgent request. What brings you in today?
I need to schedule a service call as soon as possible.
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Of course. Before I book it — is this a medical or safety emergency, or can we schedule this for the next available morning?
Not an emergency — mornings work, Thursday or Friday.
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Got it. I've booked you for Thursday at 9 AM and sent a confirmation to your phone. You're all set.
24/7
After-hours answering, zero downtime
90–130 min
Average provisioning time per account
1 job
Often pays months of Core subscription
100%
Tested before go-live — every account
The Platform

Everything Your CX Team Needs

Four integrated modules. One platform. Built on a decade of call center expertise.

📞

Sophia AI

After-hours inbound voice that answers, screens emergencies, books appointments, sends confirmations, and logs every call — automatically. Sophia is what you get with Core and Success.

Explore Sophia AI →
📊

AI Ops Pro

Real-time operations dashboard with call outcomes, agent performance, sentiment analysis, and ROI metrics — all powered by AI intelligence.

Explore AI Ops Pro →
💰

Revenue OS

AI qualification workflows and appointment-setting sequences that turn inbound inquiries into booked revenue — automatically.

Explore Revenue OS →
🛡️

Compliance OS

TCPA consent management, call recording compliance, consent workflows, and TPV — purpose-built for regulated industries. Formal BAA / HIPAA packs are scoped per account.

Explore Compliance OS →
How It Works

Provisioned, Tested, Then Live

We clone, customize, and test Sophia before your first after-hours call ever rings.

1

We Build Your Sophia

We configure Sophia with your after-hours scripts, emergency rules, appointment types, and escalation paths — customized to your practice or business.

2

We Test Before You're Live

Every account goes through a full test cycle before activation. Sophia answers correctly, books properly, and logs everything — confirmed before your first call.

3

You're Live — We Stay In It

Day 7 check-in on every account. Success customers get Day 30 reviews, health monitoring, and priority CS. You're never managing this alone.

Pricing

Simple, Transparent Pricing

A configured after-hours line — not a message bucket. Setup covers clone, customize, and test. You go live after we confirm it works.

Core

The fully configured after-hours line

$397
per month
Setup — $1,297
  • Sophia answers after hours
  • Emergency vs. bookable job screening
  • Appointment booked + confirmed
  • Text confirmation to caller
  • Call summary logged automatically
  • You're Live activation
  • Day 7 check-in (every account)
  • Tested before go-live
Book a Demo
Annual: 10 months for 12 — $3,970/yr. Setup still applies.
MOST CHOSEN

Success

Core stands the line up. Success stays in the account.

$597
per month
Setup — $1,797
  • Everything in Core
  • Day 7 check-in (every account)
  • Day 30 check-in + CS review
  • Light health monitoring
  • Priority CS queue
  • Faster change requests
  • Best when the line is critical
Book a Demo
Annual: 10 months for 12 — $5,970/yr. Setup still applies.

Pilot

Prove it on live after-hours calls first

$397
first 30 days
Setup — $497 (not a credit — not refunded)
  • Same Sophia Core build
  • Full after-hours answering + booking
  • Day 7 check-in included
  • Convert to Core or Success at day 30
  • Setup is not a credit. Not refunded.
  • For buyers who need proof first
Book a Demo

Outbound campaigns and partner-branded SMS / numbers are released only after compliance review. Applies to all plans.

Partner Program — Authorized, Select & White-Label

Authorized: you introduce, we bill, 20% of collected monthly after the account is live. Select and White-Label are wholesale. Platform license is for established books only. First meetings are diligence, not a license quote.

Partner Details →
Book Your Demo

See Sophia Answer a Real After-Hours Call — Live

30 minutes. Real conversation. Real booking. Real log entry. No slides, no fluff — just Sophia working your after-hours line.

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