Sophia answers when you are closed, screens emergencies, books the job, texts confirmation, and writes the record. Setup is clone, customize, test. You go live after we confirm it works.
Configured after-hours line
$397Core stands the line up. Success stays in the account.
$597Prove it on live after-hours calls first
$397Outbound campaigns and partner-branded SMS / numbers are released only after compliance review. No monthly AI-interaction cap on Core, Success, or Pilot.
Authorized: you introduce, we bill, 20% of collected monthly after the account is live. Select and White-Label are wholesale. Platform license is for established books only. First meetings are diligence, not a license quote.
Same Sophia on every package. Success buys the follow-through.
| Included | Core | Success | Pilot |
|---|---|---|---|
| After-hours inbound voice | Yes | Yes | Yes |
| Emergency vs bookable screen | Yes | Yes | Yes |
| Booking + confirmation text | Yes | Yes | Yes |
| Call summary in CCR's platform | Yes | Yes | Yes |
| Day 7 check-in | Yes | Yes | Yes |
| Day 30 check-in | — | Yes | — |
| Health monitoring + priority CS | — | Yes | — |
| Setup | $1,297 | $1,797 | $497 (not a credit) |
| Monthly | $397 | $597 | $397 first 30 days |
These attach to Core or Success. Full-platform modules are quoted separately — not sold as interaction blocks.
Another after-hours Sophia for a second location or brand.
Additional inbound number on the same build.
Paths beyond standard book / emergency / callback.
Compliance packs, BAA / HIPAA, and white-label branding are quoted. Not a checkbox on Core.
Yes. Core $1,297. Success $1,797. Pilot $497. Annual billing is 10 months for 12. It does not waive setup.
Same Sophia. Core stands the line up and includes Day 7. Success adds Day 30, monitoring, priority CS, and faster change requests.
The Core build at $397 for the first 30 days with a $497 setup. Convert to Core or Success at day 30. $497 setup is not a credit and is not refunded.
No. After-hours Sophia is a configured line, not a bucket of 1,000 messages.
No. Annual is 10 months paid for 12 months of service. Setup is still due.
Regulated deployments are scoped per account, including whether a BAA is appropriate. That is not included in Core by default.
Through the partner program (Select or White-Label), not by picking an old Enterprise plan. First conversations are diligence.
Monthly: 30 days' notice. Annual: non-refundable for the prepaid term, transferable with written approval. Pilot converts or ends at day 30 unless extended in writing.